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Friday, August 21, 2009

Congratulations to Dr. Cathy and Advanced Health of Naperville!



Ink Station congratulates Dr. Cathy Subber on her 10th Anniversary treating patients in Naperville. Advanced Health of Naperville is celebrating this milestone with a ribbon-cutting at 4pm on August 25th, featuring Mayor Pradel and the Naperville Area Chamber of Commerce.

Visit Dr. Cathy's new website for Advanced Health of Naperville!

Monday, August 17, 2009

Beware of toner scams

This morning at the store, I received an interesting phone call.

The young woman on the other end gave me her spiel, which was to offer me a quote on my inkjet and toner cartridges. "I can probably save you a lot of money next time you need to replace your cartridges."

"Well, that's my business," I told her. "I sell ink and toner, so I would probably be a really bad customer for you." She promptly hung up.

I googled the company's name, and found that they have a long history of scamming businesses. Basically, they call and offer you a free cartridge to try out for 2 weeks. They tell you if you are not happy, you can return it at no charge. Seems like a win-win, right?

Well, they will send you your free cartridge, but then tell you that you have actually agreed to purchase several more cartridges at full price (which, according to some victims cost 3 and 4 times as much as an OEM cartridge at any office supply store). Sometimes the number of cartridges you agreed to purchase will change a couple of times within a single phone call.

The company will then proceed to send out a new order at least once a month, whether you placed an order or not (and usually it seems an order is never placed). They will now begin hounding you to pay invoices for overpriced product that you never even ordered!

Be aware of these tactics. Don't give out your printer models or serial numbers unless you know who you are talking to. My advice is to purchase from a local company with an actual brick and mortar presence.