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Friday, August 21, 2009

Congratulations to Dr. Cathy and Advanced Health of Naperville!



Ink Station congratulates Dr. Cathy Subber on her 10th Anniversary treating patients in Naperville. Advanced Health of Naperville is celebrating this milestone with a ribbon-cutting at 4pm on August 25th, featuring Mayor Pradel and the Naperville Area Chamber of Commerce.

Visit Dr. Cathy's new website for Advanced Health of Naperville!

Monday, August 17, 2009

Beware of toner scams

This morning at the store, I received an interesting phone call.

The young woman on the other end gave me her spiel, which was to offer me a quote on my inkjet and toner cartridges. "I can probably save you a lot of money next time you need to replace your cartridges."

"Well, that's my business," I told her. "I sell ink and toner, so I would probably be a really bad customer for you." She promptly hung up.

I googled the company's name, and found that they have a long history of scamming businesses. Basically, they call and offer you a free cartridge to try out for 2 weeks. They tell you if you are not happy, you can return it at no charge. Seems like a win-win, right?

Well, they will send you your free cartridge, but then tell you that you have actually agreed to purchase several more cartridges at full price (which, according to some victims cost 3 and 4 times as much as an OEM cartridge at any office supply store). Sometimes the number of cartridges you agreed to purchase will change a couple of times within a single phone call.

The company will then proceed to send out a new order at least once a month, whether you placed an order or not (and usually it seems an order is never placed). They will now begin hounding you to pay invoices for overpriced product that you never even ordered!

Be aware of these tactics. Don't give out your printer models or serial numbers unless you know who you are talking to. My advice is to purchase from a local company with an actual brick and mortar presence.

Friday, July 31, 2009

Problem with HP 90s series cartridges

There seems to be an issue with HP 90 series cartridges, most notably the #93, 95, and 97 cartridges, and to a lesser extent the HP 60 series cartridges.

These cartridges, both original OEM and refilled cartridges, will give an electrical error telling the user that either the cartridge cannot be recognized or that the wrong cartridge is installed. Generally the cartridge will work initially until an error appears.

I use a Deskjet 6940 at the store, and have been using up some introductory HP 97 (OEM) cartridges in it. But periodically, the color cartridge light will flash, telling me that the cartridge cannot be recognized. I will turn the printer off and then on again, and the black cartridge light will flash. I will once again turn the printer off and then on again, and the printer will function fine for a while until the whole cycle repeats itself.

I just wanted to let our customers know that there does seem to be an issue with these cartridges, but the problem is showing up in original HP cartridges just as often as it is in our refilled HP cartridges. We do test the electrical systems prior to refilling and after refilling to be sure we are packaging a working cartridge. The problem seems to indicate that there is an issue with the printer (maybe certain printers?) reading the circuits of the cartridge consistently.

I would love to hear from you if you have seen this problem and have any more information or insights regarding it.

Tuesday, July 21, 2009

Refilled Lexmark #3, limited supplies!

Ink Station now has refilled Lexmark #3 cartridges available, although the supply is limited. These black ink cartridges are used in the X2480, X2580, X3480, X3580, X4580, Z1380 and Z1480 printers that were sold exclusively at Circuit City stores.

For a short while after the last of the existing Circuit City stores closed, these cartridges, as well as the color #2 cartridge (and the #4 and #5 cartridges for another series of printers), were not available in stores anywhere, and were mostly on back-order through Lexmark's website. Ink Station was able to begin carrying these OEM cartridges shortly after the Circuit City closing.

Ink Station also carries a limited supply of the Lexmark #2 tri-color cartridge. Call or e-mail for price and availability for any of the above-referenced cartridges.

Monday, July 6, 2009

Summer Toner Sale!

Now through the end of August, get an extra 40% off the already reduced prices on select remanufactured toner cartridges! Summer is the perfect time to stock up on your printer supplies; it is also a great time to be set up on our
customized online ordering system. Ordering supplies is as easy as 1-2-3! Call or e-mail us for more information!

www.ink-station.com

Tuesday, June 30, 2009

Canon to raise inkjet prices July 1

We have just been informed that Canon is increasing the prices tomorrow on many of its inkjet cartridges. The increases range from 3.85% to 17.8%. I do not yet have the official, new MSRP. The price increase appears to affect the PG-35/40/50 and CL-36/41/51/52 series, the BCI-3/6/15 series, and the PGI-5/ CLI-8 series.

Call us for pricing on our remanufactured Canon cartridges.

Sunday, June 21, 2009

More value in HP 02 cartridges

Ink Station offers a large selection of cartridges with higher ink volume than the original, new cartridge from the manufacturer.

One of the series of cartridges that features more ink is the HP 02 series. HP sells these cartridges for $19.99 for the black and $10.99 for each of the five colors: cyan, magenta, yellow, photo cyan and photo magenta. Our Ink Station refilled 02 cartridges are $11.99 for the black and $7.99 for the color. That gives you a total savings of $23.00 for a set of 6!

But the value doesn't end there. Ink Station gives you more ink per cartridge! Compare ink levels:

Cartridge

HP Ink

Level

Ink Station

Ink Level

02 Black

10 ml

36 ml

02 Cyan

4 ml

10 ml

02 Magenta

3.5 ml

10 ml

02 Yellow

6 ml

10 ml

02 Light Cyan

5.5 ml

10 ml

02 Light Magenta

5.5 ml

10 ml

Spend less, print more!